Basic Services:

United Way Help Line – provides referrals for a wide variety of services ranging from Childcare, Assistance during weather emergencies (such as the tornado and Halloween snowstorm) to healthcare and rehabilitation services such as AA – Their help line is in both English and Spanish 877-211-6277 (be prepared for long wait times)
Visit them online at

Dept of Transitional Assistance
95 Liberty St., Springfield, MA. (413) 858-1000

Mon – Fri 8:45 a.m. – 5 p.m.
Monetary and medical assistance and food stamps. Employment training and services.

The Salvation Army (by appointment only)
12 Arnold St., Westfield, MA (413) 568-1256
Mon – Fri 9:00 a.m. – 4:00 p.m. closed for lunch 12-1
The Westfield Service Center of the Salvation Army continues to do the most good for the residents of the greater Westfield area. Services include: help with food, clothing, prescriptions, eye glasses, fuel assistance, household items, furniture, Thanksgiving dinners and toy distribution @ Christmas.

More areas to seek assistance:

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